i love this place, honestly the nicest people i have ever met and they are so understanding with cancellations, and when a new appointment is needed. The office is always super clean and they always have good music playing in the back. They are always asking if anything is poking and if so, they adjust it right away. They are more than happy to help if you’re having problem putting bands on or have any questions. honestly, this is a good place I would go if you need braces.